Answers to the Most Common Submetering Questions

At FlowRite Metering, we understand the complexity and the myriad of questions surrounding submetering. We have compiled an exhaustive guide addressing the most common inquiries, providing clear, concise, and detailed answers to enhance your understanding and comfort with submetering processes.

Understanding the Essence of Submetering

What is Submetering?

Submetering involves the installation of metering devices to measure individual utility consumption in multi-tenanted properties. FlowRite Metering ensures precision, transparency, and efficiency, providing property owners and tenants with accurate data on electricity, water, and gas usage.

Why is Submetering Integral?

Submetering fosters accountability and conservation. By receiving detailed insights into utility consumption, tenants can manage their usage effectively, leading to significant cost savings and reduced environmental impact.

The Installation Process

How is Submetering Equipment Installed?

Our team of certified technicians conducts a meticulous installation process, ensuring minimal disruption while adhering to the highest standards of safety and efficiency. Every installation is customized to the property’s specific needs, ensuring precision in readings and data integrity.

Is the Installation Process Intrusive?

FlowRite Metering prioritizes your comfort. We execute the installation seamlessly, ensuring that the integrity and aesthetics of your property are preserved. Pre-installation assessments facilitate a smooth process, reducing any potential inconveniences.

Billing and Charges

How is Billing Handled in Submetered Properties?

We embrace transparency. Every tenant receives an itemized bill detailing their individual consumption and charges. The billing process is streamlined, offering clarity and enabling tenants to track their utility usage effectively.

Are there Additional Charges for Submetering?

FlowRite Metering is committed to fairness. We provide a detailed breakdown of all charges, ensuring that tenants are only billed for their actual consumption and a nominal fee for the metering service, eliminating unexpected costs.

Accuracy and Reliability

How Accurate are Submetering Systems?

Precision is our hallmark. We utilize state-of-the-art equipment, routinely calibrated and maintained to ensure that every reading is an accurate reflection of actual consumption. Data integrity is paramount, providing tenants and property owners with reliable information for informed decision-making.

How do We Address Discrepancies?

We have instituted a comprehensive protocol for addressing any potential discrepancies. A dedicated team is always at hand to investigate, analyze, and resolve any concerns, ensuring that accuracy and fairness are upheld at all times.

Maintenance and Support

How is the Maintenance of Submetering Systems Handled?

At FlowRite Metering, maintenance is proactive. Our team conducts regular checks and updates, ensuring that the systems are operating at optimal efficiency. Our support structure is responsive, addressing any emerging issues promptly to ensure uninterrupted service delivery.

Is Support Readily Available?

Absolutely. Our customer support is a blend of expertise and responsiveness. Every inquiry, concern, or request is addressed with the highest level of priority, ensuring that our clients receive timely and effective solutions.

Compliance and Legalities

How Does Submetering Align with Legal Requirements?

FlowRite Metering is attuned to the legal landscape governing submetering. Every installation, operation, and billing process is conducted in strict adherence to legal provisions, ensuring that property owners and tenants are compliant with regulatory requirements.

What are the Tenant’s Rights in a Submetered Property?

We advocate for informed tenancy. Tenants are provided with detailed information on their rights, responsibilities, and the operational dynamics of submetering. Clarity, fairness, and transparency underpin every engagement, ensuring that tenants are empowered and protected.

Environmental Impact

How Does Submetering Contribute to Environmental Conservation?

Submetering is a catalyst for conscious utility consumption. By availing detailed consumption data, tenants can manage their usage efficiently, leading to reduced waste and enhanced environmental conservation. FlowRite Metering is at the forefront of promoting sustainable living through precision in utility management.


FlowRite Metering stands as a paragon of excellence, offering comprehensive submetering solutions characterized by precision, transparency, and fairness. Our engagement transcends service delivery; we are committed to empowering tenants and property owners with detailed insights, responsive support, and innovative solutions that elevate the submetering experience to unparalleled heights.

Embark on a journey where every question is answered, every concern is addressed, and every engagement is a stride towards enhanced efficiency, cost savings, and environmental conservation. With FlowRite Metering, you are not just adopting a service; you are embracing a partnership anchored in integrity, innovation, and unwavering commitment to your utmost satisfaction.